Showing posts with label improve customer response. Show all posts
Showing posts with label improve customer response. Show all posts

Friday, February 19, 2010

Banking Mobile App. Can Improve Customer's Response Just By SMS Pushing

O2
A recent report shows that SMS campaign to promote a mobile banking app is a very quick and appropriate way to aim produce benefits than any other medium.

In last November, a O2 partnered Scottish bank bring out a SMS advertising to promote its new mobile banking iPhone app. associated with O2 media. A purely targeted SMS campaign settled down to send a SMS message to customer of the bank on their iPhone device. The data that have been used is highly secure by using a secret code which matches information with O2 opted-in iPhone subscriber in order to provide purely focused campaign even though keep up absolute user-privacy.

Finally in the end, the 20% response rate was generated after 1,00,000 hits on downloading for its application. This response really gets a appreciable level which is come after the campaign. Without any doubt the way of campaigning through iPhone and SMS promotion finds a new height of success.

The application developer had been receiving a considerable number of mail in an hour that is telling story of success of this application. This specific campaign also comes out with a new abstract called O2 Money that is active venture between the operator and the bank customer. This allows band customers to use pre-paid Visa card.
Without data from O2 media in terms of iPhone-users and anonym zed sort-code information, bank wouldn’t have been able to produce the results they did. Carriers around the world need to take note and learn from O2’s example